Support

How do I delete my account?

Email privacy@paw-watch.app from the address you signed up with and we'll delete your account, reports, walks, and notification tokens within 30 days.

How do I report a hazard?

Open Paw Watch, tap the red + Report button at the bottom of the map, pick a category, set the severity, and add a short description. Most reports take under 30 seconds.

Why aren't I getting push notifications?

Three things to check:

• You granted notification permission to Paw Watch (iOS Settings → Paw Watch → Notifications).
• Your home radius is set and your alert categories are enabled (Profile tab → Alerts).
• You have a working internet connection. Try opening the map to confirm.

Still stuck? Email support@paw-watch.app and we'll help you debug.

Why is my report missing from the map?

Reports auto-expire based on severity: low (24h), medium (72h), high (7d). If your report is older than that, it's no longer shown. If you just submitted it and don't see it, try pulling down to refresh the map.

Can I use Paw Watch without sharing my location?

You can browse the map and read reports without granting location. You'll need to grant location to submit reports and to receive alerts. To turn off location later, go to iOS Settings → Paw Watch → Location.

Why was my report downgraded or hidden?

If multiple walkers report the same hazard as no longer present, or if multiple walkers disagree with the report, Paw Watch will auto-deactivate it. We surface the dispute count on the report's detail page so you can see the breakdown.

How do I invite a walker to walk my dog?

Open the Profile tab, tap "Invites," and tap "Send invite." They'll get a 6-character code (also available as a QR code) that they can enter when they sign up. Your roles will update automatically when they accept.

App version

Paw Watch 1.0 (build 1). Built with Expo and React Native.